Do your eCommerce logistics meet the needs of your customers and employees? Do you have methods and technologies adapted to the realities of unified commerce?
Effective eCommerce Product Catalog Management goes beyond simply managing product data. This management will enable you to develop product display strategies that deliver results, determine the most and least profitable products, manage product data and balance your physical and digital catalogs.
These features will be responsible for the organization and layout of products and related information on e-commerce and across all sales channels.
Whether it's your eCommerce site or an external marketplace, you need to choose a reliable and flexible delivery system that can adapt to different customer requirements.
Novatize's logistics experts can advise you on several key stages of a delivery strategy, such as the choice of suppliers, delivery or 3PL, the connection of delivery and order-tracking systems, international delivery strategy and much more.
Do you have warehouses for your online sales? Do you use FBA solutions and Amazon warehouses? Do you do business with a 3PL or do you have warehouses in your stores? Novatize will understand your unified commerce objectives and implement optimal technological solutions.
Our team can get involved in planning and organizing flows and inventories, setting up an inventory and ordering system, and selecting the technologies and IT systems needed to manage warehouses.
Reverse logistics can be a real headache for merchants. For a successful and unified eCommerce implementation and technology, return strategies and solutions must be taken into account.
They are essential to providing customers with a smooth, hassle-free shopping experience. Novatize will advise you on the choice of your returns solution, its implementation and the strategy for limiting exchanges and returns.
You are in contact with your customers before, during and after the purchase. A good customer service strategy provides a positive customer experience and can contribute to increased sales and a better reputation.
Inventory management is one of the main concerns of eCommerce companies. Novatize can help you set up an Inventory Management System that will enable you to monitor stock levels in real time. This will enable you to better plan your purchases, deliveries and sales forecasts.
Synchronized inventories across your warehouses and/or stores will enable you to optimize your omnichannel commerce strategy and offer your customers products that are available in real time.
An Order Management System (OMS) is software that facilitates order processing and inventory tracking for eCommerce companies. OMSs are designed to manage a customer's order process from the moment of purchase through to product delivery. It can integrate systems such as payment systems, inventory management systems and shipping systems to deliver a seamless, omnichannel customer experience.
Novatize's eCommerce logistics experts can advise you on the implementation and optimization of your OMS management.