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Lusine
Lusine

Projects/An eCommerce success in Q4 with a tailored advertising strategy

An eCommerce success in Q4 with a tailored advertising strategy

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Context

Furniture that brings people together

Lusine offers furniture that combines comfort, aesthetics, and quality with the belief that everyone deserves to live in inspiring and enjoyable spaces. Its primary goal is to create an authentic connection with its customers and to have a positive impact on their lives, aspiring to share its culture far beyond borders. Lusine emphasizes togetherness, pleasure, and comfort, values reflected in its collections proudly designed here and abroad. The stores in Quebec City, Laval, and Brossard embody this philosophy by offering a warm and relaxed approach where visitors are welcomed as if at home and can enjoy drinks at the counter-bar.

Project highlights

+120%

net sales in the first 6 months

x2

number of orders doubled

x3

conversion rate tripled

5.47

ROAS on ads campaigns

“A huge thank you to the Novatize team who supported us with flexibility and great agility in our digital transformation. Their attentiveness, expertise, and human approach not only allowed us to strengthen our online presence, but also to build solid foundations that will support our growth for years to come.”

Cynthia Fradette

Marketing Coordinator

Lusine

Portrait: Cynthia Fradette
Mandate

Maximizing advertising performance despite tight deadlines

Novatize was entrusted by Lusine to implement a digital advertising strategy. The main objective was to maximize the potential of Lusine’s paid channels (Google and Meta) ahead of its busiest period of the year. The mandate was carried out within a very tight timeframe, and results needed to be visible within the first few weeks since the peak season had already begun.

Objectives

Increasing eCommerce revenue by 65% in the fourth quarter

Faced with Lusine’s ambitious goal, Novatize deployed a highly personalized advertising strategy, targeting the entire sales funnel and customer journey. To meet this challenge, our team of specialists focused on audience qualification through a series of A/B targeting tests. We also carried out a meticulous categorization of the product feed to boost the visibility of top-performing items. Finally, we developed creatives and key messages specifically tailored to user journeys to ensure maximum relevance of the advertising communications.

Results

An advertising strategy aligned with Lusine’s ambitions

Following the implementation of an optimized account structure by our specialists, the results far exceeded Lusine’s expectations. The brand notably achieved a record in online sales, surpassing its eCommerce target by 128% compared to last year. We are ready to continue supporting Lusine in their eCommerce growth!

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