Services/Commerce technologies and implementation/Artificial intelligence
With advanced tools for automation, personalization and predictive analytics, AI helps you enhance the customer experience, streamline operations and boost overall business performance. Adopt intelligent technologies to anticipate customer needs, automate strategic decisions and accelerate your growth.
We implement smart search engines that go beyond keywords to understand customer context and intent. AI-powered search delivers precise auto-complete suggestions, real-time search results, and dynamic filters, making product discovery easier and improving the shopping experience.
Our AI-powered tools provide personalized product recommendations based on customer behavior while enhancing upsell, cross-sell and retention. With immersive features like augmented reality and 3D, we create engaging shopping experiences that build trust and satisfaction.
We deploy AI tools to automatically generate product descriptions and marketing content, improving product pages, SEO and catalog consistency. AI adapts tone and language to your brand for clear, engaging and high-performing content.
We integrate AI chatbots to respond instantly to customer questions and lighten support load. Available 24/7, they understand natural language, offer customized solutions and collect valuable data to enhance your service. Your team can focus on complex cases and provide a more fluid, personalized experience.
Better customer experience
AI personalizes every interaction based on user preferences and behavior. It analyzes data in real time to offer smart recommendations and a more intuitive shopping journey.
Increased sales and average order value
AI algorithms suggest complementary products and relevant alternatives to help customers discover more and grow their cart value.
More efficient operations and reduced costs
AI automates stock management, predicts demand and optimizes logistics. It minimizes human error, reduces costs and improves responsiveness.
More effective marketing
AI segments your audience with precision and adjusts campaigns based on customer behavior and preferences, boosting relevance and ROI.
Higher satisfaction and loyalty
AI-powered chatbots, personalized offers and smarter customer support deliver a smoother, more engaging experience that builds loyalty.
A smart search engine helps customers quickly find what they’re looking for with auto-correct, contextual suggestions and predictive search. This reduces bounce rate and increases conversions by displaying highly relevant results instantly. AI also enhances filtering and personalization to help users discover new products tailored to their preferences and history.
An AI chatbot provides 24/7 customer service, responds instantly to inquiries and improves continuously through machine learning. It filters repetitive requests so your team can focus on high-impact issues. By analyzing customer history and behavior, it personalizes responses, recommends products and adapts communication for a better overall experience.
Alexandre Hébert
Founder and President – Tella & Stella
With more than 100 successful enterprise system integrations, we bring deep expertise in connectivity and automation. Whether you're using ERP, CRM, PIM or accounting platforms, we ensure seamless data flow between your internal systems and your eCommerce platform to improve both operational efficiency and digital performance.
Pascale Turpin
Novatize
Vincent Ribes
