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Novatize, your technology partner for unified commerce and eCommerce

We support businesses in transforming and optimizing their digital commerce by implementing technology solutions customized to their needs and business goals. Our expertise enables us to meet the growing demands of the manufacturing, distribution, retail and Direct-to-Consumer (DTC) sectors.

As a leader in unified commerce, Novatize anticipates market shifts and integrates best-in-class technology practices to deliver sustainable solutions. Our specialists stay constantly up to date on the eCommerce ecosystem and deepen their market expertise daily. We help our clients stay competitive and leverage the innovations shaping the future of digital commerce.

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Turn your digital commerce into a powerful growth engine

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Foundation

2014

Specialists

55

Completed projects

300

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We collaborate with the best in the industry

Novatize works with the best technological and strategic partners to support manufacturing, distribution, retail, and DTC companies in their eCommerce challenges. Together, we build sustainable and scalable ecosystems.

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Shopify
Adobe
One Stock
Plytix
Amazon
Klaviyo

Our values

We value transparency internally and with our clients. We communicate openly, share challenges, limitations and successes to move forward together effectively.

10 years of history

For a decade, Novatize has been supporting businesses in their digital evolution by combining strategy, technology and performance. Our growth is rooted in a clear vision: helping clients build scalable, sustainable eCommerce ecosystems.

Novatize is founded

Novatize was born in 2014 with a mission: to help businesses grow their online commerce through strategic and technological solutions. From the start, our innovation-driven approach and ability to adapt to market realities have helped build a solid foundation and establish Novatize as a key player in digital commerce.

Management Team

Our management team is made up of committed professionals, ready to collaborate with you to achieve your business objectives.

François-Jérôme Gosselin

François-Jérôme Gosselin

CEO of Novatize, Partner

Pierre-Olivier Brassard

Pierre-Olivier Brassard

Vice President - Products and Technology, Partner

Thavy Khamtan

Thavy Khamtan

Vice President - Unified Commerce and Strategic Alliances

Pascale Turpin

Pascale Turpin

Marketing Director

Luce Anne Desmeules

Luce Anne Desmeules

Human Resources Director

Vincent Ribes

Vincent Ribes

Director of Digital Operations

Samuel Bilodeau

Samuel Bilodeau

Finances Director

Stephanie Brushett

Stephanie Brushett

Director of Client Delivery Operations

Tristan Daoust-Patrao

Tristan Daoust-Patrao

Director of Product

Frequently Asked Questions

Quickly find answers to your questions about Novatize and our services.

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Expertise & Services

Explore our expertise and the services we offer to support your projects with tailored solutions.

  • What services does Novatize offer?

    Novatize supports distributors, manufacturers and retailers in their digital transformation, eCommerce ecosystem optimization, and the integration of technologies tailored to their needs. Its service offering includes web development, UX/UI design, digital marketing and eCommerce strategy, with a constant focus on performance and innovation.

    Here are Novatize’s three core areas of expertise:

    • Commerce technologies and implementation: Covers the design, development and integration of eCommerce platforms, including Shopify, unified commerce, system integrations (ERP, CRM, POS) and technology migration and management.
    • Marketing and digital performance: Focuses on maximizing eCommerce growth and profitability through acquisition (SEO, digital campaigns), data analysis, conversion rate optimization (CRO), lifecycle marketing and retention strategies.
    • Customer experience: Focuses on optimizing interactions across all touchpoints, including UX/UI design, personalization, customer journey research and continuous improvement to deliver seamless and consistent experiences.

    This approach enables Novatize to support companies holistically by aligning technology, marketing, and customer experience to generate tangible and sustainable results.

  • Which industries does Novatize serve?

    Whether you operate in distribution, direct-to-consumer, retail, or manufacturing, Novatize understands your industry’s specific challenges and delivers eCommerce solutions tailored to your needs to optimize operations, enhance customer experience and drive growth. Novatize’s expertise is particularly valuable in complex environments involving advanced transactional processes, extensive product catalogs and multiple sales channels. It stands out in industries such as food and beverage, industrial and construction distribution, retail, automotive and recreational vehicles, as well as health and cosmetics, among others.

  • Is Novatize a good fit for my company and my needs?

    Companies that benefit the most from working with Novatize are typically B2B or B2C organizations facing technological complexity, growth challenges, or digital transformation initiatives, especially those looking to modernize their eCommerce ecosystem, unify sales channels, or effectively integrate systems such as ERP, OMS, CRM, and PIM. Novatize’s clients include mid-sized and large distributors, manufacturers and retailers across North America who aim to place eCommerce and unified commerce at the core of their business success.

    Novatize specializes in designing solutions tailored to complex environments by combining unified commerce expertise, automated integrations and digital performance. Novatize remains technology-agnostic, prioritizing the optimal combination of tools to support your growth ambitions, whether for unified commerce, complex B2B projects, or digital transformation. This is why Novatize has built a strong partner network with technology leaders such as Shopify, Adobe Commerce (Magento), Klaviyo, OneStock and more.

  • Why work with a Shopify Plus agency?

    Working with a Shopify Plus agency means partnering with a Shopify-recognized expert in complex, high-volume, or integration-heavy eCommerce projects, particularly in growth, B2B, or unified commerce contexts. With over 300 projects completed, Novatize goes beyond implementation by offering a strategic approach focused on performance, system integration, and continuous optimization.

    With its SPINE accelerator, projects are delivered faster, securely and tailored to each industry’s realities. Novatize’s support includes SEO, CRO, acquisition, retention (CLV) and customer experience optimization to drive sustainable growth in both B2B and B2C contexts.

  • Are my eCommerce needs too complex for Shopify?

    Novatize supports B2B companies with complex needs such as ERP integrations, advanced pricing rules, large product catalogs and specific operational processes. SPINE, Novatize’s Shopify accelerator, was specifically designed to address these complexities and enables the deployment of robust, scalable Shopify platforms up to three times faster.

  • What is SPINE and how does it work?

    SPINE is a Shopify accelerator developed by Novatize that enables faster migrations through a preconfigured architecture, seamless ERP integrations and proven methodology. It reduces time-to-market while ensuring high performance and stability. Designed for complex environments, SPINE enhances Shopify’s native capabilities with features such as order management simplification, logistics optimization and scalable architecture.

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Novatize, your business partner of choice for your eCommerce

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Headquarters

330-330 Saint-Vallier Est Street, G1K 9C5, Quebec City, QC, Canada

QuébecMontréalNew-York