AI & eCommerce Webinar: What Canadians Are Actually Adopting in 2026 and How Retailers Can Take Action

September 9, 2026 at 12:00 p.m. E.T.

The content will be available on demand.

The 2026 eCommerce Trends Report explores how Canadian consumers are adopting artificial intelligence in their shopping journey. But beyond the data, one key question remains: What do these findings actually mean for retailers?

Why Attend?

Data is one thing, but knowing how to interpret it and turn it into meaningful action is another.

Beyond presenting the key findings from the 2026 eCommerce Trends Report, Thavy and Pascale will share their hands-on expertise to put these insights into context. You'll gain a deeper understanding of what emerging consumer behaviors really mean for retailers, the opportunities they create, and the practical actions you can take to better meet evolving customer expectations.

Through the report's four key questions, we'll explore:

• The AI use cases that consumers are genuinely adopting;
• How customer expectations are evolving throughout the shopping experience;
• The opportunities retailers should seize and the pitfalls to avoid;
• Practical actions retailers can take to create real business value with AI.

You'll leave with a clearer understanding of the trends shaping the future of commerce, along with actionable recommendations to help guide your AI and eCommerce strategy.

Who Should Attend?

This free webinar is designed for retail professionals who want to better understand the real-world impact of AI on eCommerce and make informed business decisions.

It's especially relevant for:

• Business owners and executives;
• eCommerce and digital commerce leaders;
• Marketing and customer experience teams;
• Innovation and digital transformation leaders;
• Anyone looking to integrate AI strategically within their organization.

Whether you're just beginning your AI journey or already advancing your digital transformation, you'll leave with a clear understanding of the trends shaping the future of commerce and practical insights you can apply to your business.