Resources/Guides and reports/Bridging the operational AI gap with intelligent integration

Bridging the operational AI gap with intelligent integration

Novatize

eCommerce firm

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Celigo

iPaaS

Portrait: Celigo

MIT Technology Review Insights

Portrait: MIT Technology Review Insights

Download the full MIT Technology Review Insights report.

Presented by Novatize in partnership with Celigo. Based on an MIT Technology Review Insights report sponsored by Celigo.

AI is everywhere. But for many organizations, turning experimentation into measurable business value remains a challenge.

New research from MIT Technology Review Insights, in association with Celigo, surveyed 500 IT decision-makers to understand why some organizations successfully operationalize AI, while others struggle to scale beyond isolated pilots.

Discover how leading organizations are using unified integration strategies to:

  • Connect AI initiatives across departments, not just within IT
  • Build more advanced workflows that break down operational silos and connect critical business systems
  • Increase workflow autonomy today while preparing for more intelligent automation in the future

For commerce leaders, the path to AI starts with connected commerce. Organizations that integrate their eCommerce platform with ERP, CRM, PIM, and data ecosystems are better positioned to turn AI into measurable business results.

Download the full report to learn how organizations are moving from experimentation to scalable AI impact.

Frequently Asked Questions

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Expertise & Services

Explore our expertise and the services we offer to support your projects with tailored solutions.

  • What services does Novatize offer?

    Novatize supports distributors, manufacturers and retailers in their digital transformation, eCommerce ecosystem optimization, and the integration of technologies tailored to their needs. Its service offering includes web development, UX/UI design, digital marketing and eCommerce strategy, with a constant focus on performance and innovation.

    Here are Novatize’s three core areas of expertise:

    • Commerce technologies and implementation: Covers the design, development and integration of eCommerce platforms, including Shopify, unified commerce, system integrations (ERP, CRM, POS) and technology migration and management.
    • Marketing and digital performance: Focuses on maximizing eCommerce growth and profitability through acquisition (SEO, digital campaigns), data analysis, conversion rate optimization (CRO), lifecycle marketing and retention strategies.
    • Customer experience: Focuses on optimizing interactions across all touchpoints, including UX/UI design, personalization, customer journey research and continuous improvement to deliver seamless and consistent experiences.

    This approach enables Novatize to support companies holistically by aligning technology, marketing, and customer experience to generate tangible and sustainable results.

  • Which industries does Novatize serve?

    Whether you operate in distribution, direct sales, retail, or manufacturing, Novatize understands your industry’s specific challenges and delivers eCommerce solutions tailored to your needs to optimize operations, enhance customer experience and drive growth. Novatize’s expertise is particularly valuable in complex environments involving advanced transactional processes, extensive product catalogs and multiple sales channels. It stands out in industries such as food and beverage, industrial and construction distribution, retail, automotive and recreational vehicles, as well as health and cosmetics, among others.

  • Which technology partners does Novatize work with?

    To meet diverse and often complex business needs, Novatize relies on a strong ecosystem of technology partners. As a technology-agnostic firm, it always selects the best tools based on the merchant’s needs and objectives. This includes Shopify and Adobe Commerce (Magento) for eCommerce platforms, OneStock for order management (OMS) in a unified commerce context, and Klaviyo for marketing automation and personalization. This approach enables the deployment of robust, scalable and fully integrated architectures aimed at maximizing overall business performance.

  • Why choose Novatize for an eCommerce or unified commerce transformation project?

    Choosing Novatize for an eCommerce or unified commerce transformation project means relying on a team of experts who have been exclusively operating in this field for over 10 years. Novatize’s expertise covers the entire lifecycle of complex digital platforms, from strategic design to migration and ongoing optimization. Beyond implementing technological solutions, Novatize adopts a performance-driven, integration-focused, and growth-oriented approach.

    Novatize’s objective is clear: to help companies achieve their business ambitions while maximizing return on investment through robust, scalable solutions aligned with their operational realities.

    Discover Novatize’s latest projects.

  • Are my eCommerce needs too complex for Shopify?

    Novatize supports B2B companies with complex needs such as ERP integrations, advanced pricing rules, large product catalogs and specific operational processes. SPINE, Novatize’s Shopify accelerator, was specifically designed to address these complexities and enables the deployment of robust, scalable Shopify platforms up to three times faster.

Let’s talk about your next AI initiative